Privacy Policy
Privacy Policy
Last updated: 17 May 2025
1. Who we are
Hospisi ("we", "our", "us") is a platform that connects people offering and looking for rooms. We operate from the Netherlands and comply fully with the General Data Protection Regulation (GDPR).
You can contact us at: privacy@hospisi.com
2. What personal data we collect
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- Name and email address
- Profile details (e.g. age, gender, nationality, preferences)
- Room listings and messages sent through the platform
- IP address, device information, and usage data
- Any uploaded images or documents
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3. Why we collect your data (Legal Basis)
| Account management | Contract (Article 6(1)(b) GDPR) |
| Room postings and applications | Contract |
| Communication | Legitimate interest |
| Legal compliance | Legal obligation |
| Improving and securing the platform | Legitimate interest |
| Sending service emails | Legitimate interest / Contract |
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4. Who has access to your data
Your data is only accessed by:
- Hospisi team members with legitimate roles
- Our processors (like Supabase, analytics or email services), bound by data processing agreements
- Legal authorities, if legally required
We do not sell or share your data with third parties for advertising.
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5. Data transfers outside the EU
If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (e.g. Standard Contractual Clauses) are in place to comply with GDPR.
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6. How long we store your data
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- As long as your account is active
- Up to 12 months after account deletion for audit/logging purposes
- Longer if legally required (e.g. for fraud prevention)
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7. Your rights under GDPR
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- Access your personal data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Request a copy of your data (data portability)
- Withdraw your consent at any time
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To exercise these rights, contact: privacy@hospisi.com
8. Cookies and tracking
We use necessary cookies for site functionality and analytics cookies (if you consent). You can adjust cookie preferences via your browser or our cookie banner.
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9. Security
We take appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure authentication.
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10. Complaints
If you believe we are not handling your data lawfully, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
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